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| Resume Value: w4p86jh6y9vx69nz Resume Headline: Webmaster - Web Designer | ||||||
Nickolas J. Simpson 1430 S Church St.
Jacksonville, Illinois 62650
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| Education: | Jacksonville High School | US-Illinois-Jacksonville | |
| High School or equivalent | |||
| Average Student, Science Club, Wrestling | |||
| Lincoln Land Community College | US-Illinois-Springfield | ||
| Some College Coursework Completed | |||
| Small Business Management | |||
| Experience: | 3/2005 - Present | The Corduroy Couch | Jacksonville, Illinois |
| Industry: Retail | |||
| Owner/Operator | |||
| Ran local smoke shop that sold cigarettes and smoking accessories. Maintained local network in the office. I ran and operated the brick and mortar store and the website for the same. |
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| 5/2000 - 6/2005 | Getronics | Springfield, Illinios | |
| Industry: Computer/IT Services | |||
| Tech Analyst II | |||
| Primary responsibilities
include technical support of DCFS personnel including all software,
hardware, and usage issues, provide limited mainframe support, and
Windows NT/2000 network troubleshooting. Complete all required support
documentation. Worked with Active Directory, SMS, Citrix, Vantive Ticketing System and many other industry standard apps for desktop support. |
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| 2/2000 - 5/2000 | Cybertek | Jacksonville, Illinois | |
| Industry: Insurance | |||
| Policy Holder Specalist | |||
| Primary responsibility was to
provide support for policy-related issues for multiple insurance
companies, policyholders, and agents. Also assisted with netwok share setup and OCR project to move all old hardcopies of the policies to softcopies available to all specialists. |
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| 9/1999 - 12/1999 | Perfect Service Organization | Springfield, Illinois | |
| Industry: Computer/IT Services | |||
| Software Install Technician | |||
| Hired for contracted DCFS hardware refresh project as part of the installation/deployment team. Primary responsibilities included Y2K compliance testing and BIOS upgrading, software configuration for DCFS on desktop computers, including AAS400 emulation software, IBM mainframe emulation software, NT user configuration, Microsoft Office 2000, Dell Client Manager software, anti-virus software, and SNA client configurations. |
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| 1/1999 - 9/1999 | The Computer Center | Jacksonville, Illinois | |
| Industry: Computer Hardware | |||
| Hardware/Software Tech | |||
| Assisted with computer builds,
repairing customers computers, and installing after-market hardware and
software on cutomers machines. System cleanup, defrag and virus protection services rendered on many computers as well. |
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| Skills: | Skill Name | Skill Level | Last Used/Experience |
| Frontpage, Dreamweaver, Homesite, and other Web De | Expert | Currently used 10 years | |
| Quality Control/Quality of Service Assessment | Expert | Currently used 5 years | |
| Quickly Adapt To Workplace and Co-Workers | Expert | Currently used 10 years | |
| Quickly Learn New Software and Procedures | Expert | Currently used 10 years | |
| Phone Support Of Proprietary Software | Expert | 1 year ago 5 years | |
| Customer Service | Expert | Currently used 10 years | |
| Microsoft Office | Expert | Currently used 10 years | |
| Windows NT,2000,XP | Expert | Currently used 10 years | |
| Photoshop | Intermediate | Currently used 5 years | |
| Web Development/Design | Expert | Currently used 10 years | |
| Vantive Ticketing System | Expert | 1 year ago 5 years | |
| Network Setup and Configuration | Intermediate | Currently used 10 years | |
| End User Software and Hardware Troubleshooting | Expert | 1 year ago 5 years | |
| Languages: | Languages | Proficiency Level |
| English | Fluent - Full Knowledge |